• Group lessons are at a set time on the same day each week.

​​

• A standard group lesson is of 60 minutes duration.

​​

• A minimum of three students is needed to form an online lessons group. Where this number does not materialise, we will propose individual lesson options instead, and it will be up to your to decide to enrol for these or otherwise. 

​​

• The online platform through which lessons will take place will be discussed between parents, Enact Music administration, and teachers. 

​​

• Parents will use suitable software, internet providers and safeguarding programmes to guard against malware. Enact Music is not responsible for computers, headphones, or other equipment failures, belonging to parents, students, or teachers.

​​

• The lesson's online connection must be permanently established between teachers' and parents' contacts or accounts, and never the child's email, phone, or social media contacts.

​​

• All teachers at Enact Music comply with current child protection advice and legislation and have been 'Access NI' checked.

​​

• The lesson must occur in a room with an open door and a responsible adult on the same premises.

​​

• Online lessons must occur in common areas, such as the living room or kitchen. Classes in bedrooms are not allowed.

​​

• Students must wear appropriate attire. If a student's clothing is inappropriate, the teacher will terminate the lesson, and Enact Music will offer no refund. The lesson can resume when the pupil is suitably attired. However, the lesson will finish at the set previously agreed to end time.

​​

• Students will not send any materials to teachers through online platforms, social media, or phones. Only parents are permitted to send anything to teachers. It must be strictly related or connected to the provision of music lessons. Equally, teachers are only allowed to use parents/guardians' contacts to send homework tasks and resources required.

​​

• Students, parents, and teachers must never video record a lesson without the permission of Enact Music Director. Written consent from all parties is required before any of the mentioned parties can do this.

​​

• If parents' details are hacked, they must contact Enact Music immediately to inform them of any possible issue.

​​

• Parents must ensure the internet connection is established at the lesson's scheduled time and that the required equipment is functioning correctly to enable the lesson with the minimum hassle possible.

​​

• Due to the timings of subsequent lessons, teachers may be unable to provide an extension of lessons where the student did not show up in the online class in time. Or where there were substantial technical difficulties due to parents' and students' internet, software, or hardware problems. Parents will not receive lesson refunds in such cases as teachers need to be paid for their time.

​​

• To ensure continuity of learning and achievement of the learning aims agreed between student and teacher at the start of the school year, students are expected to attend all lessons.

​​

• Enact Music group music lessons cease for notified periods at Christmas and Easter and most July/August.

​​

• Lessons continue through the Halloween and February half term breaks, St Patrick's Day, and May Bank Holiday weekends. Please consult our website for a list of term dates (www.enactmusic.com).

​​

• It is parents and student's responsibility to keep up to date with our term times.

​​

• Student absences in group lessons will be billed to the fee payer, and replacement lessons for group lessons cannot be offered. 

​​

• Any lessons cancelled by a teacher will be re-arranged for an alternative date, and students who are unable to attend the rescheduled class will be fully refunded for the missed lesson.

​​

• Students who miss more than three lessons per term may lose their place to students on our waiting list due to the high demand for places.

​​

• Students are required to give a minimum of 2 weeks' notice upon leaving a course of lessons.

​​

• Food, drinks or chewing gum is not permitted during lessons.

​​

• Students will not be entered for any examinations, competitions or festivals without written permission from parents/guardians or prior payment of the relevant fee.

​​

• Parents/guardians are also welcome to speak to Enact Music Director about their child/ren progress by appointment. To schedule an appointment, please get in touch with Enact Music Administrator.

​​

• To read our Child Protection Policy (updated on 31/07/2020), please follow the link.

​​

• These terms and conditions are subject to change. Enact Music Website will publish the latest terms and conditions (www.enactmusic.com).

​​

• We take photographs and make recordings during our educational activities in our leaflets and on our website. Please let us know in writing if you are unhappy with your child being included in this at the time of booking. ​

​​

Payments

• Group lessons are charged at £15 per 60 minutes per lesson. 

​​

• Lessons must be paid on a monthly basis and in advance. That is, payment must be received in advance on the 1st of each month for the total number of lessons to be given in that month and may be made via online banking, cash or cheque (made payable to Enact Music).

​​

• Any late payments may incur a £6 fee.

​​

• Tuition fees are subject to change and are reviewed on an annual basis.

​​

• Fees incurred for examinations and any extra preparation needed will be notified separately and must be paid before the examination and within the deadline given to allow timely exam registration.

​​

• Teachers will make clear to students what books and materials will be needed for lessons. These will need to be obtained/purchased by students and are not included in students' fees.

 

• After a student sits a musical exam, parents wishing to contest the exam results must pay the examination board re-assessment fee plus £20 to cover the teacher's time preparing the report and Enact Music related internal administration. If the re-assessment is such that the examination mark is changed for a higher mark, Enact Music will refund parents for the examination board re-assessment fee.